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Financial Ombudsman Service plans and budget consultation 2021/22

Questions marked with a * are required
Welcome to our online consultation response form. Here you can respond to the questions we're asking about our plans and budget for 2021/22.

Privacy notice

We take appropriate steps to safeguard your data. The answers you give to this online survey are collected by QuestionPro and stored on servers in the European Economic Area (EEA). Question Pro is required to keep your personal data safe and secure. They have agreed to treat the information confidentially and are not permitted to use your information for their own purposes. Their full privacy notice can be read at: 
www.questionpro.com/help/privacy-policy.html.

We keep records of responses received via this survey for twelve months. You can find more information about how we handle data and how you can exercise your rights on our website at: 
www.financial-ombudsman.org.uk/privacy-policy.

Please confirm that you've read this privacy notice and you're happy to continue to provide your response using this online survey. If you'd prefer, you can also respond to this consultation by emailing us at consultations@financial-ombudsman.org.uk.